NEW Features of IBS Portal.

17 March 2022

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New website features you’re going to love

Our new portal is finally here, with a host of new features to make ordering with us a whole lot easier. Here’s a list of all the things you're going to love. 


Global Search Function
It’s been a long time coming but the global search function is here! Now you can find our 900 products with ease. Can we get an Amen?



Unique Logins

No more sharing logins and passwords because each team member now has their own! Not only does this keep up with the best ecommerce practices, it helps everyone see who has ordered what, and when. (It also means your account is more secure, as old employee's logins can simply be removed, along with their access to your account).

We can now create a more personalised experience and  quickly and easily reach the right person if we need to discuss a quote, an order or a job on hold.



Customer's Canvas

You can now design straight onto selected promotional products and see a realistic proof of what it will look like when it gets to your customer. Then you can simply save the proof from the job and send it straight to your client for their sign off. (We've got plans to build this functionality out for even more products and we’ll be including this feature in our reseller websites too!)



Improved quoting
We’ve made a few improvements to the quoting system, with selection dropdowns to filter certain criteria – no more scrolling through large tables to find the info you need!

You can also hover over the price and see a breakdown of how much it’s going to cost per unit, which is super handy when comparing the price of different quantities.




Exclusive of Freight Pricing, Consolidated Freight & A Price DROP!
We have a new pricing structure that’s exclusive of freight which means we can now offer the long-awaited option of consolidated freight. SAVE money with the option to now consolidate your orders onto the one delivery label. In your cart, you'll now be able to pick and choose which jobs you'd like to be sent together, to not only save yourself some cash, but ensure your clients jobs all arrive together. Most of our pricing will drop! (Wahoo) and you can save even more money by bundling your deliveries together. We do recommend rechecking your pricing as while most prices will drop, some may have gone up. You'll also need to get in the habit of adding the delivery suburb when quoting and ordering so you don't undercharge your client. 



Product sorting and grouping
We’ve improved the way our products are sorted, grouped and displayed, to make it as simple as possible for you to browse our entire selection and find what you’re looking for. You’ll be able to see a preview of the product before clicking into it, which will help if you aren’t too sure what a particular product is (some of them are pretty new!). We have also broken each product down into Basic, Standard & Deluxe options so you can match your customer's price point and expectations. Basic offerings allow for a great product that doesnt hurt the hip pocket, standard are our most popular range within the product category and deluxe offers you the best of the best. 



FAQs

We now have FAQs listed for every product. Over the years we have been collecting your most requested questions on your favourite products and compiled the answers for each one. We can guarantee that if you have a question, someone else has already asked it. We believe that there are no silly questions and if your question isn't there, reach out and we would be happy to help. 



Your Clients
Track how often your clients are ordering, what they're not ordering or, heaven forbid, whether they've stopped ordering from you altogether. The best way use this feature is by going back through your portal and updating your previous orders with customer details. Then you have a full history and can start segmenting your marketing and tailoring your offerings. In addition to viewing historical orders, you can also see previous quotes and build out a clients favourite product for easy reordering. 

We know many of our resellers may not have a well constructed database of order history, so we trust this is a helpful way for you to manage this and enhance your relationship with your clients.




Supersavers
Some products love to be front and center and bask in the limelight, and our 'Everyday Super Savers' definitely belong in this category. You’ll now be able to find them instantly on our website, so you can be sure you’ll never miss a deal. 

This range is incredibly popular, available all year round and now even easier to find.




Product Reviews
Everyone loves to learn more about a product from the people who use it, and now you can read other reseller reviews, and write your own, on all IBS products! (Reviews are Verified by a trusted independent supplier).



Tutorials

We have filmed some handy tutorials that walk you through some of our most requested and favourite features. You can watch them all here.